Pogo doesn't launch on Windows 10 PC

# 6 days ago
kyakovlev	Goodday, everyone. I bumped into a strange problem: start-pogo.bat doesn't work after I installed Tango onto a Windows 10 PC. It launches a console app for a brief moment and closes it immidiately, I don't even know if there's anything written there, and nothing else happens. My Tango system seems to be installed right and working (it's just an almost clean installation without much for now). The AtkPanel shows lots of changing values in my TangoTest device server so I assume my Tango works. Also, all the other tools from the Tango subfolder in the Launch menu (attached screenshot) launch and work, except for just one - Pogo. Could anyone tell what may cause the problem? Attachments:

# 6 days ago

Goodday, everyone.

I bumped into a strange problem: start-pogo.bat doesn't work after I installed Tango onto a Windows 10 PC. It launches a console app for a brief moment and closes it immidiately, I don't even know if there's anything written there, and nothing else happens. My Tango system seems to be installed right and working (it's just an almost clean installation without much for now). The AtkPanel shows lots of changing values in my TangoTest device server so I assume my Tango works. Also, all the other tools from the Tango subfolder in the Launch menu (attached screenshot) launch and work, except for just one - Pogo.

Could anyone tell what may cause the problem?

# 6 days ago
t-b	I think you ran into a bug. You can try to edit start-pogo.bat according to https://gitlab.com/tango-controls/TangoSourceDistribution/-/merge_requests/175/diffs. This should fix the issue.

# 2 days ago
kyakovlev	Oh, yes, now I see that those paths written in my "start-pogo.bat" file were a little incorrect, indeed. However, I still have a problem with this line: TMPLT="%TANGO_ROOT%\templates\pogo" - the thing is, I don't have any folders named "templates" in my Tango folder at all. Where do I get it from?

# 2 days ago
Damien Lacoste	Hi, I don't think it's needed anymore… You can get rid of this line and replace the last one from: `start javaw -DTEMPL_HOME=%TMPLT% -Dfile.encoding=ISO-8859-1 org.tango.pogo.pogo_gui.Pogo` to: `start javaw -Dfile.encoding=ISO-8859-1 org.tango.pogo.pogo_gui.Pogo` or even better: `start javaw -Dfile.encoding=UTF-8 org.tango.pogo.pogo_gui.Pogo` The encoding is extra, but we ran into some issues before when not using UTF-8, so I'd recommend switching anyway. The TEMPL_HOME parameter was used with older versions of Pogo that were using templates, but now we do not rely on this at all, we should remove it. Edited 2 days ago

# 2 days ago

Damien Lacoste

Hi,

I don't think it's needed anymore… You can get rid of this line and replace the last one from:

start javaw -DTEMPL_HOME=%TMPLT% -Dfile.encoding=ISO-8859-1 org.tango.pogo.pogo_gui.Pogo

to:

start javaw -Dfile.encoding=ISO-8859-1 org.tango.pogo.pogo_gui.Pogo

or even better:

start javaw -Dfile.encoding=UTF-8 org.tango.pogo.pogo_gui.Pogo

The encoding is extra, but we ran into some issues before when not using UTF-8, so I'd recommend switching anyway.
The TEMPL_HOME parameter was used with older versions of Pogo that were using templates, but now we do not rely on this at all, we should remove it.

Edited 2 days ago

# 1 day ago
t-b	I've raised https://gitlab.com/tango-controls/TangoSourceDistribution/-/issues/145. @Damien: Could you provide an MR with a fix?

# 1 day ago
kyakovlev	By the way, is it okay that I use Tango ver. 10.0.2 as its end user or should I've installed ver. 9.2.2 (or some other)? It was the highest version available to download from Gitlab, the link to which was provided by the latest Tango manual. The site's download button though offers me to download ver. 9.2.2, that's why I'm asking. Does it mean ver. 9.2.2 is more polished and with lesser bugs?

# 1 day ago
t-b	> Does it mean ver. 9.2.2 is more polished and with lesser bugs? No, we are just very bad at updating our website. 9.2.2 is from March 2016, this is ancient and not supported anymore. The best choice for new users is 10.0.2.

# yesterday at 10h40
kyakovlev	t-b > Does it mean ver. 9.2.2 is more polished and with lesser bugs? No, we are just very bad at updating our website. 9.2.2 is from March 2016, this is ancient and not supported anymore. The best choice for new users is 10.0.2. Oh, okay, got it, thanks! Hmm… I fixed my "start-pogo.bat" file and now it shows me a Java Virtual Machine Launcher Java Exception window (attached pic). Pogo still doesn't start and other tools still start. I installed Java build 1.8.0_451-b10 (latest available). Attachments: 735b

# yesterday at 10h40

kyakovlev

t-b
> Does it mean ver. 9.2.2 is more polished and with lesser bugs?

No, we are just very bad at updating our website. 9.2.2 is from March 2016, this is ancient and not supported anymore. The best choice for new users is 10.0.2.

Oh, okay, got it, thanks!
Hmm… I fixed my "start-pogo.bat" file and now it shows me a Java Virtual Machine Launcher Java Exception window (attached pic). Pogo still doesn't start and other tools still start. I installed Java build 1.8.0_451-b10 (latest available).

# yesterday at 11h17
t-b	> Java Virtual Machine Launcher Java Exception window (attached pic). Pogo still doesn't start and other tools still start. I installed Java build 1.8.0_451-b10 (latest available). 10.0.2 requires Java 17. I've raised https://gitlab.com/tango-controls/TangoSourceDistribution/-/issues/146 to track this.